Resolved

Service Outage - Widnes

We’re currently experiencing a service outage in the Widnes area. Our Network team is already looking into it, and we’ll share an update as soon as we have more information.
We're sorry for the disruption and appreciate your patience.

Resolved

Service Outage - East Lothian

We’re currently experiencing a service outage in East Lothian. Our Network team is already looking into it, and we’ll share an update as soon as we have more information.
We're sorry for the disruption and appreciate your patience.

Maintenance

Planned Maintenance - Network Upgrades

Our services in the following regions will undergo planned maintenance at 00:01 on 06/03/2026 to upgrade our equipment. During this time, services may be intermittently affected or unavailable.

We expect all upgrades to be completed, and full service restored, by 04:00.

We apologise for any disruption and thank you for your patience.

Sites under maintenance:
* Birmingham Alum Rock

Maintenance

Planned Maintenance - Network Upgrades

Our services in the following regions will undergo planned maintenance at 00:01 on 19/02/2026 to upgrade our equipment. During this time, services may be intermittently affected or unavailable.

We expect all upgrades to be completed, and full service restored, by 05:00.

We apologise for any disruption and thank you for your patience.

Sites under maintenance:
* Birmingham Sparkbrook
* Blyth

Maintenance

Planned Maintenance - Network Upgrades

Our services in the following regions will undergo planned maintenance at 00:01 on 19/02/2026 to upgrade our equipment. During this time, services may be intermittently affected or unavailable.

We expect all upgrades to be completed, and full service restored, by 05:00.

We apologise for any disruption and thank you for your patience.

Sites under maintenance:
* South Shields
* Manchester East
* Burnley

Maintenance

Planned Maintenance - Network Upgrades

Our services in the following regions will undergo planned maintenance at 00:01 on 13/02/2026 to upgrade our equipment. During this time, services may be intermittently affected or unavailable.

We expect all upgrades to be completed, and full service restored, by 02:00.

We apologise for any disruption and thank you for your patience.

Sites under maintenance:
* Liverpool
* Warrington

Maintenance

Planned Maintenance - Network Upgrades

Our services in the following regions will undergo planned maintenance at 00:01 on 12/02/2026 to upgrade our equipment. During this time, services may be intermittently affected or unavailable.

We expect all upgrades to be completed, and full service restored, by 02:00.

We apologise for any disruption and thank you for your patience.

Sites under maintenance:
* Leeds
* Castleford

Maintenance

Planned Maintenance - Network Upgrades

Our services in the following regions will undergo planned maintenance at 00:01 on 05/02/2026 to upgrade our equipment. During this time, services may be intermittently affected or unavailable.

We expect all upgrades to be completed, and full service restored, by 02:00.

We apologise for any disruption and thank you for your patience.

Sites under maintenance:
* Nottingham

Resolved

Service Outage - Blackburn Area

We are currently experiencing a service outage in the Blackburn area. Our Network team is already looking into it, and we’ll share an update as soon as we have more information.

We're sorry for the disruption and appreciate your patience.

Resolved

Service Outage - Carlisle Region

We are currently experiencing a service outage in the Carlisle area. Our Network team is already looking into it, and we’ll share an update as soon as we have more information.

We're sorry for the disruption and appreciate your patience.

Maintenance

Planned Maintenance - Network Upgrades

Our services in the following regions will undergo planned maintenance at 00:01 on 29/01/2026 to upgrade our equipment. During this time, services may be intermittently affected or unavailable.

We expect all upgrades to be completed, and full service restored, by 04:00.

We apologise for any disruption and thank you for your patience.

Sites under maintenance:
* Liverpool Anfield
* Liverpool Kensington
* Hull
* Leeds
* Bradford

Maintenance

Planned Maintenance - Network Upgrades

Our services in the following regions will undergo planned maintenance at 00:01 on 28/01/2026 to upgrade our equipment. During this time, services may be intermittently affected or unavailable.

We expect all upgrades to be completed, and full service restored, by 04:00.

We apologise for any disruption and thank you for your patience.

Sites under maintenance:
* Liverpool Anfield
* Liverpool Kensington
* Hull

Maintenance

Planned Maintenance - Network Upgrades

Our services in the following regions will undergo planned maintenance at 00:01 on 22/01/2026 to upgrade our equipment. During this time, services may be intermittently affected or unavailable.

We expect all upgrades to be completed, and full service restored, by 4.00am.

We apologise for any disruption and thank you for your patience.

Sites under maintenance:
* Liverpool Anfield
* Liverpool Kensington
* Liverpool
* Castleford
* Saltburn