Maintenance

Emergency Maintenance - Fairways & Carleton

We are performing routine maintenance at Fairways & Carleton, as part of maintaining our high-quality network. While we generally try and schedule maintenance work between midnight and 6AM on this occasion we need to perform the maintenance at a time where it may affect you. Unfortunately, this is a significant piece of work and you maybe offline for more than 30 minutes between the following times.

Maintenance Start: 13:00 GMT 23/05/2022
Maintenance End: 16:00 GMT 23/05/2022

Maintenance

Site Maintenance

We are performing routine maintenance at Longniddry, as part of maintaining our high quality network. We don’t expect you to be offline for more than a few minutes between the following times.

Maintenance Start: 00:00 GMT 05/05/2022
Maintenance End: 06:00 GMT 05/05/2022

Degraded

Unplanned Outage

We are aware of a service interruption in Ullesthorpe - Golden Grange
Our Network Team are working to resolve the unplanned issues in your area that started at 08:35AM. Please keep an eye on our website for more information: Grain Connect status
Your connection is currently running on our 4G back-up so you will experience lower than usual speeds while we rectify the fault.
We apologise for any inconvenience this may cause,
Many thanks,
The Grain Team

Maintenance

Emergency Maintenance

We have emergency maintenance required on your housing development in Elston Park - Preston Road.

Maintenance Start: 10:00 GMT 27/04/2022
Maintenance End: 12:00 GMT 27/04/2022

We had planned emergency maintenance scheduled on site today to rectify an issue in our cabinet, there will be some downtime between 10:30-12:00pm.

If you appear to have no internet service out with the time frames, please perform a reboot of your router by switching this off at the wall for about 20 seconds before switching back on.

If you are still experiencing issues, please call us to discuss further.

Many thanks,
The Grain Team

Maintenance

Site upgrade

We are currently upgrading our cabinets at the Fairways and Carleton sites.
The maintenance is scheduled for;
31/03/22 05:00am - 31/03/22 06:00am

We apologise for any inconvenience.

Degraded

Grange Farm Court - Lavish

We are currently aware of an issue at our Grange Farm Court - Lavish site.
The site is running on a 4g backup connection so customer will experience slower speeds.

We are currently investigating this issue and will provide updates.

Thanks,
Grain Connect Team

Degraded

Saxon Meadows

We are currently aware of an issue affecting Saxon Meadows. The site lost connectivity at 12:47pm.

Out networks team are currently looking into this.

Maintenance

Site Configuration

We are performing routine maintenance at Seaford Grange, as part of maintaining our high quality network. We don’t expect you to be offline for more than a few minutes between the following times.

Maintenance Start: 05:00 GMT 10/03/2022
Maintenance End: 06:30 GMT 10/03/2022

Maintenance

Site Configuration

We are performing routine maintenance at Foxlow Farm, as part of maintaining our high quality network. We don’t expect you to be offline for more than a few minutes between the following times.

Maintenance Start: 05:00 GMT 10/03/2022
Maintenance End: 06:30 GMT 10/03/2022

Maintenance

Site Configuration

We are performing routine maintenance at Yule Lane, as part of maintaining our high quality network. We don’t expect you to be offline for more than a few minutes between the following times.

Maintenance Start: 05:00 GMT 10/03/2022
Maintenance End: 06:30 GMT 10/03/2022

Maintenance

Site Configuration

We are performing routine maintenance at Goscote, as part of maintaining our high quality network. We don’t expect you to be offline for more than a few minutes between the following times.

Maintenance Start: 05:00 GMT 09/03/2022
Maintenance End: 06:30 GMT 09/03/2022

Maintenance

Site Configuration

We are performing routine maintenance at Scone North, as part of maintaining our high quality network. We don’t expect you to be offline for more than a few minutes between the following times.

Maintenance Start: 05:00 GMT 09/03/2022
Maintenance End: 06:30 GMT 09/03/2022

Maintenance

Site Configuration

We are performing routine maintenance at Carlisle Phase 2, as part of maintaining our high quality network. We don’t expect you to be offline for more than a few minutes between the following times.

Maintenance Start: 05:00 GMT 08/03/2022
Maintenance End: 06:30 GMT 08/03/2022

Maintenance

Site Configuration

We are performing routine maintenance at Blackburn, as part of maintaining our high quality network. We don’t expect you to be offline for more than a few minutes between the following times.

Maintenance Start: 05:00 GMT 08/03/2022
Maintenance End: 06:30 GMT 08/03/2022